FAQ

Frequently asked questions:

How long is the processing time?

Our current processing time is around 1-3 weeks. Under holiday time processing time may be longer.

Will I get two packages sent to me if I order tags and leashes?

No, I will make the leash an d send the package when the tag is done. So the total processing time for the order will be then 1-2 weeks.

How much for shipping?

Shipping Sweden:

Gratis - Inte spårbart skickas med frimärken, leveranstiden kan variera. (3 dagar-2 veckor) 0,00 kr–350,00 kr Free
Gratis spårbar frakt - skickas som varubrev 499,00 kr and up Free
Spårbart Varubrev
59,00 kr SEK

Shipping EU:

Free - Traceable shipping (3-4 days) 1 000,00 kr and up Free
Standard - Not traceable ships wit stamps (3 days-2 weeks delivery time) 0,00 kr–300,00 kr Free
Traceable shipping (3-4 days delivery time)
59,00 kr SEK

Shipping Uk and Norway:

Free - Traceable shipping (2-3 days) 1 000,00 kr and up Free
Standard - Not traceable, ships with stamps (3 days-2 weeks delivery time) Import fees may apply when delivered
40,00 kr SEK
Traceable shipping (2-3 days delivery time)
90,00 kr SEK

Outside of Europe:

Standard - Not traceable shipping (7-20 days delivery time) Import fees may apply when delivered
119,00 kr SEK
Traceable shipping outside European Union(5-6 days delivery time) Import fees may apply when delivered
199,00 kr SEK

Tags:

Are your tags safe for pets?

Once the resin cures, it is does not put off any gas or smell, and is not toxic to be around. Chewing, swallowing or otherwise ingesting resin can be dangerous to your pets, and they should never be left with something they could chew on without supervision. Please see our Terms of Service for full details.

What happens if a tag gets damage?

Our tags are durable but not indestructible. We are not responsible for tags that are destroyed by dogs chewing or rough play. But if something is wrong contact us at info@shopnajs.com.

How does the tag look on the back?

If you choose a number on the back it will look like the picture. We divide the number in two lines so you can see it more Clear.

 

 

What tag sizes do you offer?

We have for the moment five different sizes. You can see the picture below. 

Beaded Collars:

What's a beaded dog collar?

It's exactly how's it sounds like, a collar with beads. All Najs beads collars are fed through a PVC coated steel wire. The collars are made to withstand regular walks and adventures. Look good and be practical at the same time.

How do I measure for these collars?

Please view the Size Guide for directions. Please do not use a hard measuring tape, or guess your dog's head measurements, it may not slide over your dog's head! 

Are the difference between beads?

Ceramic and resin beads are the most durable options. Wood beads are durable and lightweight. It's good to know that all "pearl" style collars may be more likely to wear down quicker to the color underneath. 

The wooden beads are our lightest options. Resin and stones/ceramic beads are heavier. All bead weight are different depending of the bead size.

Can I walk my dogs in these collars?

Yes. We recommend our martingale chain and snap on style collars for walking your dog. Our slip-on collars are just as durable, but because of the "slip-on"  we don't suggest it for the possibility of it sliding off of your dogs head during a walk. This depends on your dog. If you have a dog that pulls a lot I recommend a double or triple strand collar. I can even do an extra attachments in the ends if requested. 

Are these good for long-haired dogs?

These collars are best suited for short/semi-long dog breeds. But dogs with really long fur you can size up and choose the snap on style for easier  removal. 

Can my dogs wear these all day?

I recommend always taking off collars during play, when crated, and whenever your pet may be unsupervised. 

Tie-dye products:

How to wash tie-dye products?

You can wash them with similar colors in cold water to 40 Celsius. If you are afraid it will wash of color then wash them the first time alone. The color can fade over time. Hang for air dries if you want the color to last. And iron on mid-high or highBandanas should only be washed by hand in cold water or in cold water wash with no centrifuge in washing machine in a bag.